Stilted conversations? Co-operation deadlocked? Communication blocked?

[mediation] could help.

As a mediator, I lead the discussion process; the content comes from you. By asking specific questions and encouraging a mutual, constructive exchange, I try to bring new momentum to the conversation, supporting you in finding new ways forward that suit everyone involved. 

Maybe inspiration will come, and new ideas emerge? Maybe you can agree on the common ground and thus lay a strengthened foundation for further co-operation and the way forward? Perhaps you will find a new approach towards a solution? 

Together we are not looking for compromises, but for new win-win situations. This makes a difference. Have you heard the example of the orange...?

How does [mediation] work?

  • Confidential: What is said in [mediation] remains there, unless all participants explicitly agree otherwise.
  • Voluntary: No one has to feel forced; the conversation can be broken off at any time.
  • Serious: A certain scepticism is normal at the beginning - but give the conversation a serious try.
  • Constructive and emotional: A contradiction? Not necessarily. In my conversation management, I emphasise constructive and respectful exchange. But showing emotion about what's important to you is okay to see, hear and feel - as long as it doesn't become offensive.
  • Equal: All parties are given the time and space to say what is important.
  • The mediator is "all-partial" and curious: All-partial means that I try to understand your individual perspectives and put myself (proverbially, of course) in your shoes. Curious means that I will ask many comprehension questions - not to press you, but to understand even better what you are about. Of course, you decide for yourself how much you want to reveal.
  • The result of the conversation should be as clear, concrete and binding as possible, if necessary, in the form of agreed "rules of the game". 

A [mediation] can take place in English or German or a mixture of the two. During the covid pandemic times, I am happy to discuss a suitable procedure with you, e.g., talks with a protective concept (social distancing, masks, no shared utensils) or, if necessary, online via video call.


How does a [mediation] start and when does it end?

There are basically two ways to start: depending on the situation, I can start directly with a joint discussion where both parties are present, or I hold initial individual discussions. I will be happy to discuss with you which option is most suitable.

A single mediation session usually lasts 90-120 minutes. However, [mediation] can require several sessions. You define when the [mediation] ends, depending on your needs. Sometimes sufficient progress can be made in a single conversation, such that the participants feel sufficiently strong to continue on their own. Sometimes it takes several sessions, perhaps with a gap in-between. As a first point of reference, I would recommend that you plan on having about three conversations and then discuss an interim conclusion and how to proceed. Of course, I can only make recommendations: you decide whether and how you want to participate further in the discussion process.

The [dialog]unlocked network of specialists

Together we are stronger

Depending on the situation, I can call on the support of my competent and esteemed colleagues, whom I can warmly recommend for their respective areas of expertise:

  • Dr. med. univ. Patricia Englisch, medical doctor, psychiatrist and psychotherapist FMH (
  • Patricia Fritschi, Management- und Persönlichkeitstrainerin, Mediatorin
  • Markus Langenegger, Entschleuniger & Entfacher (, Cert. Integral-Coach
  • Joachim Hoffmann, Business Coach Zürich (
  • Rebecca Saladin, lic. phil., eidgenössisch anerkannte Psychotherapeutin (
  • Daniel Schumacher, Mediator, k2k Mediation (
  • Jürg Kronenberg, Mediator